Privacy Policy

1. INTRODUCTION

The Cloth LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect your information when you visit our website, purchase products, sign up for SMS or email communications, or otherwise interact with us.

By using our website, you consent to the practices described in this Policy.

If you do not agree, please do not use our site.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment information

  • Account login credentials

  • Communications you send to us

  • SMS opt-in data

  • User-generated content

B. Automatically Collected Information

When you visit our site, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Referring URLs

  • Site usage data

  • Clickstream data

  • Cookies and tracking technologies

C. Information from Third Parties

We may receive information from:

  • Payment processors

  • Marketing platforms (e.g., SMS/email providers)

  • Analytics providers

  • Advertising platforms

  • Social media platforms

3. HOW WE USE YOUR INFORMATION

We may use your information for any lawful purpose, including but not limited to:

  • Processing and fulfilling orders

  • Customer service

  • Marketing and advertising

  • SMS and email communications

  • Personalization of content and offers

  • Fraud prevention

  • Risk analysis

  • Legal compliance

  • Internal research and analytics

  • Business transfers

  • Improving our products and services

We reserve the right to combine data collected from multiple sources.

4. MARKETING & SMS COMMUNICATIONS

By providing your phone number, you consent to receive marketing text messages, including automated messages.

Consent is not a condition of purchase.

You may opt out at any time by replying STOP.

Message frequency varies. Message & data rates may apply.

5. SHARING OF INFORMATION

We may share your information with:

A. Service Providers

Including but not limited to:

  • Payment processors

  • Shipping carriers

  • Marketing platforms

  • SMS providers

  • Email platforms

  • Hosting providers

  • Analytics providers

B. Business Transfers

If The Cloth LLC is involved in a merger, acquisition, restructuring, asset sale, or bankruptcy, your information may be transferred as a business asset.

C. Legal Requirements

We may disclose information:

  • To comply with legal obligations

  • To protect our rights

  • To prevent fraud

  • To enforce our Terms

D. Advertising & Analytics Partners

We may share data with third-party advertising and analytics partners for marketing, retargeting, and performance analysis purposes.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and similar tracking technologies to:

  • Improve site functionality

  • Analyze traffic

  • Deliver targeted advertising

  • Measure marketing performance

You may disable cookies in your browser settings, though some site functionality may be affected.

7. DATA RETENTION

We retain personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

We may retain anonymized or aggregated data indefinitely.

8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is 100% secure. We do not guarantee absolute security.

You use our site at your own risk.

9. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Request access to personal information we collect

  • Request deletion (subject to exceptions)

  • Request correction

  • Opt out of the “sale” or “sharing” of personal information

To exercise rights, contact:
HELLO@POLYESTERSUCKS.COM

We will verify your identity before processing requests.

10. INTERNATIONAL USERS

If you access our site from outside the United States, you understand that your information may be transferred to and processed in the United States.

By using our site, you consent to this transfer.

11. CHILDREN’S PRIVACY

Our website is not intended for individuals under 13. We do not knowingly collect personal information from children.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Cloth LLC shall not be liable for:

  • Unauthorized access

  • Data breaches

  • Security incidents

  • Third-party misuse of data

Our total liability shall not exceed the amount paid by you to us in the preceding 12 months.

13. THIRD-PARTY LINKS

We are not responsible for the privacy practices of third-party websites linked from our site.

14. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time.

Changes become effective upon posting.

Continued use of our site constitutes acceptance.

15. CONTACT US

The Cloth LLC
30 N GOULD ST SHERIDAN WY 82012

HELLO@POLYESTERSUCKS.COM